What you need to know
Although you’ve retired from BAE Systems, you may need to access benefits information from time to time. This page includes frequent questions and issues you may have during retirement and how to contact the appropriate plan administrator.
Benefits questions and information
General benefits information
If you need help with:
- Questions about your active benefits coming to an end and options for continuing coverage
- COBRA questions and assistance
- Understanding your retiree benefit eligibility
- Completing Medicare enrollment forms
- Summary Plan Description (SPD) or plan document questions
- Retirement process for health insurance
- Personal information updates
Whom to contact
BAE Systems Benefit Center
1 888 900 4223
8 a.m.–8 p.m. Eastern Time, Monday through Friday
Website
Updating your information
If you need help with:
- Employment and personal information updates
- W-2 questions (generally related to employment or retiree life insurance)
And, if you have questions or issues related to any of the benefits listed here that you have been unable to resolve directly with the respective contact, call the BAE Systems Resource Center.
Whom to contact
BAE Systems Resource Center
1 855 223 4782
8 a.m.–5 p.m. Eastern Time, Monday through Friday
Important note
In addition to updating your personal information with the BAE Systems Resource Center, you must also update your personal information with the BAE Systems Benefit Center, and the BAE Systems Retirement Center. In addition, you may also need to provide updated information directly to the company providing or administering your benefit. Review the benefits contacts on this page to determine whom you need to contact.
Help
For questions or issues related to any of the benefits listed here that you have been unable to resolve directly with the respective contact
Whom to contact
BAE Systems Resource Center
1 855 223 4782
8 a.m.–5 p.m. Eastern Time, Monday through Friday
Retiree insurance
Retiree medical plan
Administered through Alight Retiree Health Solutions
For help with your retiree medical insurance plan, including:
- Initial and ongoing enrollment in health insurance as a retiree
- Questions about your plans
- Issues that involve your insurance carrier
- Claim denials and incorrect payments
- Billing disputes, authorizations and referrals
- Insurance coordination
- Aging into Medicare
- Evaluating your options during the annual Open Enrollment Period
- Changing plans outside of the annual Open Enrollment Period
Retiree Health Reimbursement Account plan
Administered by Alight YSA
If you need help with your retiree Health Reimbursement Account (HRA), including retiree HRA funding, balances, claims, and reimbursements
Whom to contact
Alight Retiree Health Exchange
1 844 779 9565
8 a.m.–8 p.m. Eastern Time, Monday through Friday
Website
Retiree life insurance plan
Administered by The Hartford
For help with retiree life insurance, offered by the legacy Land & Armaments business to non-union employees hired before January 1, 2009, with 10 or more years of service, including:
- Confirmation of your eligibility and coverage amount
- How to file a claim
- Beneficiary election changes
Whom to contact
BAE Systems Benefit Center
1 888 900 4223
8 a.m.–8 p.m. Eastern Time, Monday through Friday
Website
Retiree savings and income
401(k) Savings Plan
For questions regarding your defined contribution retirement plan and for financial advice (provided by Empower)
Whom to contact
BAE Systems Retirement Center
8 a.m. to 10 p.m. Eastern Time, Monday through Friday
9 a.m. to 5:30 p.m. Eastern Time, Saturdays
1 800 622 5533
Website
Empower’s Learning Center has a variety of free on-demand information specifically for those nearing retirement, or already retired. Access the Learning Center through your 401(k) account by selecting "Planning" then "My Financial Path." After Selecting the “Learning Center” you can click on “Retirement” for specific information on topics of interest.
Pension plan
If you need help with your pension plan (a defined benefit retirement income plan offered by some BAE Systems businesses to employees hired before January 1, 2010) including:
- Questions about your pension benefit eligibility
- Filling out benefit election paperwork
- Pension calculations and payments
- Retirement income verification
- Questions about any received plan communications
- Changes to your tax withholding and/or direct deposit
- Personal information updates
- Death of a retiree or beneficiary that you need to report
Whom to contact
BAE Systems US Pensions Service Center
1 866 321 6633
8 a.m.–8 p.m. Eastern Time, Monday through Friday
Website
Division of assets
For questions about dividing your pension or 401(k) assets due to divorce
Whom to contact
Groom Law Group
Email
Executive benefits
Medical Executive Reimbursement Plan
For questions regarding the Medical Executive Reimbursement Plan (MERP)
Whom to contact
Cigna One Guide Service
1 800 530 1314
8 a.m.–12 p.m. Eastern Time, Monday through Friday
Website
Incentive or executive share plan
For questions about the long-term incentive plan or the executive share plan
Whom to contact
Equiniti Premier Services
44(0) 330 123 0019
9 a.m.–5 p.m. UK, Monday through Friday
Email
Website
From BAE Systems Network
Deferred Compensation plan
For questions about the Deferred Compensation plan, a nonqualified plan that allows employees who are Global Grade 14 or higher to defer a portion of their compensation to a future date
Whom to contact
BAE Systems Retirement Center
1 800 622 5533
8 a.m. to 10 p.m. Eastern Time, Monday through Friday
9 a.m. to 5:30 p.m. Eastern Time, Saturdays
Website