Get personal and confidential interactive, video-based mental health and/or substance use care through your Cigna medical plan or the Cigna Employee Assistance Program (EAP).
Dealing with mental health or substance use issues can be a challenge. With Cigna, you don’t have to go it alone. As a BAE Systems employee, you and members of your household can receive quality care when, where, and how it works best for you through face-to-face, video-based services on your smartphone, tablet, or computer.
If you have a Cigna medical plan, you can access behavioral health outpatient care through your Cigna medical plan or the EAP. If you choose to access this service through your Cigna medical plan, your out-of-pocket cost is the same as a behavioral health outpatient office visit.* No prior authorization is required.
Not a Cigna medical plan member? Not to worry; you can still receive the same video-based counseling services through the EAP. Receive up to eight sessions per issue, per year, at no cost to you.
Three steps to get started
- Go to myCigna.com. If you don't have an account, you'll need to create one. Select "Find Care & Cost" or "Find a Doctor, Mental Health/EAP Professional or Service" from the main menu bar.
- Click "Doctor by Type" and enter "Virtual Counselor" in the search bar.
- Call to make an appointment with your selected provider. Your provider will then give you information on how to set up the video-based session according to the technology they are using.
Learn more about virtual behavioral health care services.
*Telehealth services, including video chat, may not be available in all areas. See your plan materials for costs and complete details of coverage including other telehealth benefits that may be available to you.